Hatchet
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- Jul 22, 2020
- 232
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Because it’s declared as a RIF, it’s almost impossible to avoid customs fees. The RIF is inspected to make sure it complies with VCRA06, then they look at the paperwork and charge you.Nice. From Impulse? Did you manage to avoid customs fees which meant you got it quicker? Mine is sitting at my local depot but they won't let me pay the fees yet![]()
Yeah. Fair enough. It's just so annoying when you used to be able to call up and pay once you knew it was at your depot and now you have to wait for a slip in the post. They've gone backwards in efficiency and technology.
I encountered the same issue as you. So I decided to call Parcel Force for updates. After waiting for two hours—yes, a full two hours—they told me I just needed to go to the PFW center where the parcel was held to pick it up myself. Bring your photo ID and proof of address; usually your driver's license will suffice. Their efficiency is truly abysmal—it feels like they're forcing us to go there ourselves to pay customs duties and retrieve our parcels.You can put your tracking number in to get how much you owe and pay that way, although when I did it a few days ago their website kept giving me an error. Not sure if it’s just me or in general though? That being said, I paid my duty fee Friday and it’s still “pending payment” which is annoying
Bloody hell. I gave up after being on the phone for just over an hour.I encountered the same issue as you. So I decided to call Parcel Force for updates. After waiting for two hours—yes, a full two hours—they told me I just needed to go to the PFW center where the parcel was held to pick it up myself. Bring your photo ID and proof of address; usually your driver's license will suffice. Their efficiency is truly abysmal—it feels like they're forcing us to go there ourselves to pay customs duties and retrieve our parcels.