Lozart
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- Jun 24, 2013
- 8,493
- 4,941
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What would you like to see from a tech service?
- Thread starter NH Shooter
- Start date
clumpyedge
AF-UK patch owner
- Aug 5, 2013
- 2,216
- 579
Having someone actually get back to messages and e-mails would be nice... appreciated people can be busy, but a simple fix message could take no less than 5 - 10 minutes.
Sitting Duck
Supporters
- May 11, 2014
- 4,894
- 1,735
Honest straight up advice is the top priority......
If something is that shagged then would it be worth it for a repair, or better replace so to speak
If something wasn't worth the work involved then tell the customer straight from the start
If something is perhaps beyond your skill level - not saying it is but if it was then say so
With stuff like warranty n such yes you can/should offer it on all YOUR work but if you recomend
that the bearings be replaced and customer decides against it then if/when it all goes tits up what
do you do:
it was fine before you touched it - they say
but the bearings were wanked m8 i tried to tell you that but you said no
well your the expert you should of changed them - I'm just a noobish kid
Jeez - you can see the bollock ache anybody who offers their service, plus can you make my JBBG
into a DMR - ergh I might be magic but I ain't a fvcking magician m8
All I can say is be honest n truthful with everyone - even the ar$ehole ones, your quality of work will
eventually speak for itself and throw in some honesty/integrity and fair price n advice etc.....
Then you will be fine - answering emails/txts/messages but hopefully not too many spoonfeeding
answer every possible fvckwit question there is coz they are so thick or can't be ar$ed to look up
yup I do other stuff and is a right pain sometimes, wonder why ya bother but in general you probably
enjoy all of it and seeing something run real sweet again, and if you do everything as best as you can
than just slap it back together - then that to me is a proper level of service.
(too many people just wanna do the main bit n chuck it back together quickly)
best of luck
If something is that shagged then would it be worth it for a repair, or better replace so to speak
If something wasn't worth the work involved then tell the customer straight from the start
If something is perhaps beyond your skill level - not saying it is but if it was then say so
With stuff like warranty n such yes you can/should offer it on all YOUR work but if you recomend
that the bearings be replaced and customer decides against it then if/when it all goes tits up what
do you do:
it was fine before you touched it - they say
but the bearings were wanked m8 i tried to tell you that but you said no
well your the expert you should of changed them - I'm just a noobish kid
Jeez - you can see the bollock ache anybody who offers their service, plus can you make my JBBG
into a DMR - ergh I might be magic but I ain't a fvcking magician m8
All I can say is be honest n truthful with everyone - even the ar$ehole ones, your quality of work will
eventually speak for itself and throw in some honesty/integrity and fair price n advice etc.....
Then you will be fine - answering emails/txts/messages but hopefully not too many spoonfeeding
answer every possible fvckwit question there is coz they are so thick or can't be ar$ed to look up
yup I do other stuff and is a right pain sometimes, wonder why ya bother but in general you probably
enjoy all of it and seeing something run real sweet again, and if you do everything as best as you can
than just slap it back together - then that to me is a proper level of service.
(too many people just wanna do the main bit n chuck it back together quickly)
best of luck
NH Shooter
Members
- Apr 4, 2014
- 323
- 169
- Thread starter
- #24
Yeah... That's the expectations I'd have as well.
And if you send your gun of to someone, your asking for their expertise... You can't then tell them what to do. It's why I don't tell my mechanic what to replace.
The other option is... Fix stuff "on the side"... Rewire the odd deans connector. Replace some scraggy piston with one from the spares box... Not every fix has to be excellent, just better... Not bodging, but not making someone pay through the nose. I think I'd be happy if I sent a gun off and it came back with a note saying "I noticed, while servicing, your connector was bad and your tappet plate had a crack in it, as we discussed. I know you couldn't wait for a replacement because of your game this weekend... Here's your old one, but I've thrown in one from my spares drawer and resoldered the connector. You've not been charged for that, but it should help the gun. Enjoy your weekend"
I'd be quite chuffed... Or at least there's options close to that.
And if you send your gun of to someone, your asking for their expertise... You can't then tell them what to do. It's why I don't tell my mechanic what to replace.
The other option is... Fix stuff "on the side"... Rewire the odd deans connector. Replace some scraggy piston with one from the spares box... Not every fix has to be excellent, just better... Not bodging, but not making someone pay through the nose. I think I'd be happy if I sent a gun off and it came back with a note saying "I noticed, while servicing, your connector was bad and your tappet plate had a crack in it, as we discussed. I know you couldn't wait for a replacement because of your game this weekend... Here's your old one, but I've thrown in one from my spares drawer and resoldered the connector. You've not been charged for that, but it should help the gun. Enjoy your weekend"
I'd be quite chuffed... Or at least there's options close to that.
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