New2Airsoft
Members
- Dec 5, 2017
- 121
- 2
Overall rating (1 - 10): 0
Would you deal with the trader again (Yes / No): ABSOLUTELY NOT!
Any other comments:
Would you deal with the trader again (Yes / No): ABSOLUTELY NOT!
Any other comments:
- Bought a M59 sniper (described as ‘nearly new’) from Mr Roper, in response to an ad placed on this forum. My first foray into buying on this site. Post-transaction I kinda feel like he saw me coming!
Where do I start? A week after payment, still no M59 so I had to chase Mr Roper to find out what was going on. This did not bode well.
Eventually the M59 did actually arrive, poorly packed (no internal padding or protection at all so the disassembled parts were free to rattle around in the box). But it got here.
On closer inspection of what I’d received I found the safety catch button was snapped off. So, with the weapon assembled, no way to operate the safety. This wasn't mentioned in the ad, nor shown in the pics. Despite Mr Roper saying he'd used the weapon himself, he claimed to be unaware of this damage. Possible - but kinda odd. According to him this was a £5 'easy fix' even though, apparently, he’d never even noticed the damage. His other suggestion was just to have the bolt open all the time – so I could see that it was safe. Not terribly practical!
The advert said the weapon came with sling and alan keys included. They weren't.
As part of the deal Mr Roper said he'd include 2000 competition BBs. Needless to say - he didn't.
The advert said the Plastikote spray applied to the weapon would easily peel off. Wow; it REALLY didn't!!
On contacting Mr Roper to complain, he said he would post me the missing parts I’d paid for, plus some extra BBs for the trouble and make a small refund by way of apology.
Well, guess what? None of this stuff ever arrived and no refund was forthcoming.
So – reluctantly, since it’s time-consuming and a pain – I had to file a dispute via Paypal, saying I'd accept a partial refund (boy was I glad I didn’t send payment as a ‘friends and family’ gift, as Mr Roper had initially requested!)
That seemed to spur him into some action at least. He got in touch to say he'd send the missing parts, honest he would. And he slightly increased his refund offer.
But *sigh* - you guessed it - nothing happened.
So I escalated the case and told Mr Roper to keep the missing bits as the time for making good on his failure (assuming he’d ever really intended to do that at all, anyway) had long since passed. Again, within the Paypal case, I gave him the opportunity to agree to a partial refund in compromise; nothing happened. And only after I chased him did he see fit to respond to the case at all, rather than just let it drag out.
I had to return Mr Roper's broken M59 to him via a tracked service, on my dollar, to try to get my money back. But don’t forget – I gave him multiple opportunities to meet me half way by agreeing a partial refund. Despite expressing his willingness to take this route, when push came to shove he didn’t – thereby running the dispute further than necessary and ensuring I had to wait longer to try to reach a settlement. Plus I had the added hassle of packing and posting his crappy M59. Does that sound like ‘honest-broker’ behaviour, to you?!
But then ParcelForce screwed up the delivery tracking, so Paypal couldn’t trace delivery and Mr Roper got his M59 back AND got to keep my money! Leaving me to try to pursue a lost item case through ParcelForce.
Time taken from initial payment to date (am still waiting to receive any refund) – three months, and counting! But Mr Roper, had he been minded, could have settled this in two weeks, or less.
Moral of the story, if there is one - I'd very strongly advise AGAINST buying from Mr Roper. Think about how he conducted himself in this transaction and whether you’d treat someone that way or expect to receive that kinda treatment.
Deeply disappointed and not at all impressed. Absolutely NOT the way to behave towards people on a forum such as this. And not in the spirit of this hobby, either, in my opinion.
Shame on you, Daniel Roper; was this how you were brought up, buddy?!
Anyway, I hope Mods will now also be aware of Mr Roper’s conduct for future reference.
Must just add that, by contrast, the vast majority of people I have met and corresponded with on here have been straight, trustworthy, honest, friendly, supportive and decent (you know who you are - thanks).