SWAT are the worst online airsoft retailer in the UK - Discuss.

[lokkers]

An epilogue to this sad tale.  I chased for the refund at the beginning of March, having asked to cancel in December, but it seems that the phone number on the site is now disconnected.  The site is active and still seems to accept orders.

Fortunately I paid by credit card and they've refunded the amount.  My squad mate, who also bought one at the time, was less fortunate and paid by debit card.  He's now out of pocket with these charlatans. 

 

[Rogerborg]

Ruh roh.  Sounds like they might have just throw in the towel.  Good to hear that you got your money back.

Your chum can ask his bank to do a debit card chargeback.  It's really up to them whether they do it or not, but it's worth asking.